More Features
The best VoIP platform
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We’ve developed a feature-rich and easy to use platform that is one the best on the market.
Extensions
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Scale seamlessly from a single phone to hundreds of extensions with support for a huge range of SIP devices.
Standard & Premium numbers
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We offer a variety of numbers including local numbers anywhere in the UK or Ireland. Add personalisation and memorability with premium numbers.
Detailed call logs & analytics
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Live access to detailed call logs including overall statistics and precise details about how every call is handled.
Call queueing
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Call queues & groups allow your customers to easily handle multiple incoming calls at the same time. Place callers into a queue and answer them in the order they arrived.
Menus & auto attendants
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Knowing exactly why someone is calling before answering can be very useful. With our IVR menu feature your customers can ask callers to choose options from a menu.
Voicemail
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Our voicemail boxes are highly versatile and can be configured either alongside extensions or independently. You can receive messages by e-mail, through our website or on your phones.
Fax-to-email
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Our fax-to-email service allows you to continue to receive faxes without the hassle of unreliable hardware.
Address books & contacts
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Our shared address books allow you to quickly access common phone numbers as well as allowing you to instantly see the name of incoming callers.
Out of hours routing
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Time-based routing allows you to change what happens to incoming calls based on the time of day. For example, calls can easily be routed directly to voicemail outside office hours.
Advanced call routing tools
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We have a range of tools to help route your calls more efficiently. As well as time-based-routing, you can use the caller’s number to choose a destination or quickly activate presets.
Fraud prevention
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Protect yourself from fraud by implementing flexible limits on call rates, credit limits, and daily expenditure.
Text-to-speech greetings
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Our new text-to-speech tools allow you to write scripts and hear your words instantly synthesised into natural-sounding speech by our WaveNet-powered algorithms.
Meeting/conference rooms
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Our conferencing features allow you to set up both external and private PIN-protected conference rooms, where callers can dial in and collaborate.
Call recording
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Automatically record your calls, and securely store the recordings, allowing easy playback of calls linked with your call logs.
