More Features
The best VoIP platform
We’ve developed a feature-rich and easy to use platform that is one the best on the market.
Extensions
Scale seamlessly from a single phone to hundreds of extensions with support for a huge range of SIP devices.
Standard & Premium numbers
We offer a variety of numbers including local numbers anywhere in the UK or Ireland. Add personalisation and memorability with premium numbers.
Detailed call logs & analytics
Live access to detailed call logs including overall statistics and precise details about how every call is handled.
Call queueing
Call queues & groups allow your customers to easily handle multiple incoming calls at the same time. Place callers into a queue and answer them in the order they arrived.
Menus & auto attendants
Knowing exactly why someone is calling before answering can be very useful. With our IVR menu feature your customers can ask callers to choose options from a menu.
Voicemail
Our voicemail boxes are highly versatile and can be configured either alongside extensions or independently. You can receive messages by e-mail, through our website or on your phones.
Fax-to-email
Our fax-to-email service allows you to continue to receive faxes without the hassle of unreliable hardware.
Address books & contacts
Our shared address books allow you to quickly access common phone numbers as well as allowing you to instantly see the name of incoming callers.
Out of hours routing
Time-based routing allows you to change what happens to incoming calls based on the time of day. For example, calls can easily be routed directly to voicemail outside office hours.
Advanced call routing tools
We have a range of tools to help route your calls more efficiently. As well as time-based-routing, you can use the caller’s number to choose a destination or quickly activate presets.
Fraud prevention
Protect yourself from fraud by implementing flexible limits on call rates, credit limits, and daily expenditure.
Text-to-speech greetings
Our new text-to-speech tools allow you to write scripts and hear your words instantly synthesised into natural-sounding speech by our WaveNet-powered algorithms.
Meeting/conference rooms
Our conferencing features allow you to set up both external and private PIN-protected conference rooms, where callers can dial in and collaborate.
Call recording
Automatically record your calls, and securely store the recordings, allowing easy playback of calls linked with your call logs.
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