Call queues & groups allow you to easily handle multiple incoming calls at the same time. Place callers into a queue and answer them in the order they arrived.

When you’re on the phone or out of the office, easily accept voicemail messages from your callers and receive them by e-mail, through our website or on your phone itself.

Knowing exactly what a caller wishes to speak about before answering can be very handy. With our IVR menu feature you can ask callers to choose from options when they ring.

The shared address book allows you to quickly access common phone numbers but also allows you to see the name of your callers whenever a new call comes in.

Our time-based routing feature allows you to change what happens to incoming calls based on the time of day. For example, when you’re closed, you can easily send callers to voicemail.

Upload your own music or audio files to play to your callers when they’re on hold or in one of your queues. An ideal way to market to your customers while they’re waiting.